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Withdrawals

  • If you recently executed a sell trade, there is a 2 business days settlement period before you can withdraw funds. Once the settlement period is complete, a full withdrawable balance will be displayed. You can then submit a withdrawal request by logging in to your Syfe account.

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  • This will happen if you have already withdrawn your balance. If you recently executed a sell trade, there is a 2 business days settlement period before you can withdraw funds. Once the 2-day settlement period is complete, your full withdrawable balance will be displayed.

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  • You can withdraw funds in USD currency. While Syfe doesn't charge any fees, USD withdrawals will involve bank charges. Alternatively you may convert your funds from USD to AUD and withdraw. This will involve a currency conversion charge.

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  • Your withdrawable balance is a combination of settled cash from sell orders and dividends, excluding cash that is required for corporate action elections. If you recently executed a sell trade, there is a 2 business days settlement period before you can withdraw funds.

    Additionally, funds that have been recently transferred may be subject to a credit hold or withdrawal restriction.

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  • Is there a minimum amount for funds withdrawal?
    No, there is no minimum amount for funds withdrawal.

    Is there a maximum amount for funds withdrawal?
    No, there is no maximum limit to the amount that you can withdraw, as long as there is sufficient funds available in your account.

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  • If you're making a withdrawal to an Australian bank, the credit to your account should be completed within 1 business day. Withdrawals initiated over the weekend will be processed by the end of the next business day.

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  • Yes, you may add a new bank account to withdraw funds through the app.

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  • Withdrawal in AUD to Local Bank Accounts

    There will be no bank charge or withdrawal fee for making a local AUD withdrawal from Syfe. However, for the following type of withdrawals, there are bank charges and these will be borne by the customer:
    • USD Withdrawal To Local or Foreign Banks
    • Withdrawal To Overseas Bank 
    Withdrawal in USD To Local Bank Accounts

    There may be bank charges imposed by both the remitting and beneficiary banks. These charges are at the full discretion of the banks and will be borne by the customer. To avoid additional bank charges, customers may choose to convert their USD to AUD before submitting a withdrawal request in AUD instead.
     
    Please note that there is a minimum amount of USD 100 for withdrawal requests in USD. Any USD withdrawal requests made that are less than the minimum amount will be automatically cancelled.
     
    Withdrawal To Overseas Bank Accounts

    There are bank charges for withdrawals to overseas bank accounts which will be required to be borne by the customer.
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  • Yes, you may make a withdrawal request anytime. Please note that withdrawal requests submitted on weekends will only be initiated by the next business day.

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  • In the event your withdrawal is unsuccessful due to circumstances such as bank account details mismatch, our Client Service team will reach out to you. You may also contact us directly at support.au@syfe.com.

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  • You can check your transfer and withdrawal transactions in the transfer history section within your app, or your monthly statements.

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