Frequently asked questions

• What does Syfe do?

  Syfe Australia is a digital investment platform that is building the next generation of financial solutions for individuals across Asia Pacific, a Corporate Authorised Representative (Number 1295306) of Sanlam Private Wealth Pty Ltd, an Australian Financial Service Licensee (number 337927). Syfe’s mission is to transform the way people manage their money and make high quality financial services affordable and accessible to all. Syfe is the all-in-one platform where everyday investors can access simple, smart and affordable investing, to grow wealth their way.
  
  Investors have options to grow their money by buying and selling US stocks and ETFs. Investors can easily buy into the world’s biggest companies starting with as little as one US dollar, have access to free trades, a simplified user experience, and access to real time market data and analysis. Syfe users also have options to invest in Crypto in a seamlessly integrated way to further diversify their portfolio.

• How will I receive my dividends?

  As a stockholder, you are entitled to dividends declared by the companies you hold a position in. Dividends will be directly credited to your Syfe account.
  
  When will I receive my dividends?
  Under normal circumstances, the final dividend amount (i.e., original dividend minus the US withholding tax) will be credited to your account within 1-2 working days after the corporate action payment date.
  
  Note: Foreign companies listed on the US exchange may be subjected to further taxation. Brokers will only disburse dividends once the relevant taxes have been settled and this may result in receipt of dividends 2-4 working days after the declared corporate action date.
  
  How can I view the dividend payout record?
  You will be able to review dividend payout details in the monthly statements.